The modules build upon each other, driving end-to-end strategic and operational mastery. The training includes both trademarked and uniquely developed materials never before packaged into a holistic training. The aim: improve the professionalism of the industry. Through the trainings, you will receive:
The GBS Professional™ Model
Trademarked design for building a best-in-class GBS
Solutions for Real Challenges
Applicable for each stage and area of your organization
Driving cost reductions, efficiencies and quality
Positioning you for ongoing transformation
Models included: Running as a Business, Incident Preparation, Change Management Methods and Future State Strategies.
Nearly all other business areas are backed by industry standards to increase professionalism, success and overall quality.
Now, so is the Shared Service industry:
o Step-by-step action plans
o Guides to stakeholder involvement
o Models for establishing measurable outcomes
o Proven answers to key questions
Best in Class Studies
Collected from all industries, all stages of development, all around the worldPresented by those who had to learn along the wayShared to reduce risk while increasing efficiency and success